Shipping - Returns - Refunds

Shipping: 
All US orders exceeding $50 will receive free shipping.
Most items will be shipped within 48 hours of purchase.
If it is a custom order or "made to order" item, item will be shipped within time frame stated.  
For International orders, we are not responsible for any custom fees or any VAC taxes that may apply to your country.
Returns and Refunds:  
We guarantee our products to be free of defects in the material and in the craftsmanship. 
Please be advised, we work with a natural product, each cowhide is individual and may have slight variations that are inherent in the grain itself.
If you are unhappy with your product, please contact us at bluecrowleatherworks@gmail.com within 30 days upon receipt with an order number. 
Return shopping costs are the customer's responsibility. 
Items need to be returned unused and in the condition of which it was received. 
Items can be returned for store credit or a full refund for which the item was purchased. 
Buyer is responsible for return shipping.
Custom Work and Personalization
Any custom orders or orders that have been personalized with names or initials are non-returnable.